What NHS Dental Care Means For You
What the NHS will
The NHS provides
all treatment necessary to secure and maintain your oral health. There are some
treatments (mainly cosmetic) which are not available under the NHS, and you may
choose to have these privately. You may also choose to have some treatment privately
as an alternative to NHS treatment. If you wish to have some private treatment
then we will provide you with a written estimate beforehand to detail the
Paying for NHS
please contact us about emergencies during normal surgery hours. Please
see Emergency Dentist
Replacements free of charge
If you are 18 or over and a filling, root filling, inlay or crown
provided by Southside Dental Care under the NHS within the last 12 months has
to be replaced, you will not be charged if you return to us, unless:
- the treatment
was temporary; or
- it was provided
against our advice; or
replacement is necessary because of an accident; or
- a different
treatment is needed because a satisfactory replacement is not possible.
Another dentist will not provide replacements free
of charge unless prior arrangements have been made.
cover does not apply to any private treatment you may have.
An explanation of your dental
Our Dentists at Southside Dental Care want you to understand the
treatment being offered and any charges which may apply. Please ask if
you do not understand this or need any further information.
If your dentist is not available
Arrangements will be made for you to
be seen by one of our other dentists. This will not affect your continuing care
arrangements with the dentist you are registered under.
If you have to cancel an appointment
please give at least 24 hours notice, we can make a charge if you do not give
reasonable notice or fail to attend your appointment.
Taking good care of your teeth is
important. Come and see us regularly for check-ups and advice. Some people need
to see their dentist more often than others and we shall advise you when to
Ending your registration
In some circumstances it may be
necessary for Southside Dental Care to end your registration early. If this
happens we will explain why; some reasons are:
- Multiple failure to attend or
short notice cancellations for appointments
- Bad debt
- Inappropriate behaviour whilst
at the practice.
If you need further guidance you may ask your local Health Board.
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